Privacy Policy

IPTS ("we", "us", "our") operates the website https://www.iptsGroup.com (the "Site").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or use our Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Information you voluntarily provide

Name, email address, phone number
Username and password (if you create an account)
Messages, comments, form submissions, contact requests or support tickets
Payment information (handled by third-party processors — we do not store full card details)
Any other information you choose to provide

b. Automatically collected information

IP address
Browser type and version
Operating system
Device type and identifiers
Pages visited, time and date of visit, time spent on pages
Referring/exit pages and clickstream behavior
Approximate geographic location (derived from IP)
Cookies, web beacons, pixels, and similar tracking technologies (see our Cookie Policy section below)

c. Information from third parties

Analytics providers (e.g. Google Analytics)
Advertising partners (if applicable)
Social media logins (if you choose to sign in that way)
Business partners or service providers

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, maintain, and improve the Site
To create and manage your account (if applicable)
To process payments and send order/transaction confirmations
To send service-related communications (account notifications, support responses, etc.)
To send marketing communications only if you have expressly consented or where permitted by law
To respond to your inquiries, comments and requests
To detect, prevent, and address technical issues, fraud, abuse, or security incidents
To comply with legal obligations
To enforce our Terms of Service / Terms of Use
For internal analytics, research, and product/service improvement
To personalize your experience (where you have consented or it is in our legitimate interest)

3. Legal Bases for Processing (EEA / UK / Switzerland)

If you are located in the European Economic Area, United Kingdom or Switzerland, we process your personal data only when we have a lawful basis:

Consent — where you have clearly agreed (you can withdraw consent at any time)
Contract — necessary to perform our contract with you or take steps prior to entering one
Legal obligation — to comply with laws
Legitimate interests — for security, fraud prevention, improving services, direct marketing (where allowed), etc., provided your rights do not override our interests

4. Sharing of Your Information

We do not sell your personal information.

We may share your information with:

Service providers and processors (hosting, email service, analytics, payment processors, customer support tools, cloud storage, etc.) — bound by strict data protection obligations
Legal authorities — when required by law, subpoena, court order, or to protect rights/safety
In connection with a merger, acquisition, or sale of assets (with notice where required)

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

We use appropriate safeguards (such as Standard Contractual Clauses or other mechanisms recognized under applicable law) when transferring data from the EU/EEA/UK to countries without an adequacy decision.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to access your personal data
Right to correct inaccurate or incomplete data
Right to delete your data ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing (including direct marketing)
Right to withdraw consent (where processing is based on consent)

California Residents (CCPA/CPRA) You have the right to know what personal information we collect/use/share/sell, to opt out of sale/sharing of personal information, to limit use of sensitive personal information, and to non-discrimination for exercising rights.

How to exercise your rights Send your request to: contact@iptsGroup.com. We will respond within the time required by applicable law (usually 30–45 days). We may ask for verification of your identity.

7. Data Retention

We keep personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Typical retention periods (may vary depending on your use of the services):

Account data → while account is active + up to 12 months after closure
Analytics / log data → usually 14–26 months
Marketing consent records → while consent is valid + reasonable period after withdrawal

8. Cookies and Tracking Technologies

We use cookies and similar technologies. You can manage your preferences via our cookie banner or your browser settings.

9. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately at contact@iptsGroup.com.

11. Third-Party Links and Services

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last updated" date.

Material changes will be communicated via email (if we have your address) or a prominent notice on the Site.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: contact@iptsGroup.com.